WHAT WILL YOU DO ? Deliver exceptional service to both internal and external members, in alignment with the credit union's mission, vision, and values. Maintain thorough knowledge of Patelco products, services, fees, policies, and procedures. Assist members with phone inquiries on accounts and loans. Process member requests over the phone such as payments and transfers. A

Support Branch Manager in developing a culture within the branch in which quality and continuous improvement on all performance accountabilities and member interactions. Assists Branch Manager in developing and implementing strategies to capitalize on opportunities, highlight the features and benefits of our products and services, support overall credit union member servi