Business Development Manager, Inside Sales
Milwaukee, WI 
Posted 20 days ago
Job Description
Business Development Manager, Inside Sales

Business Development Manager, Inside Sales

Job Summary:

The Business Development Manager will prospect and close new business within our existing market, primarily focusing on underdeveloped accounts. This inside sales role focuses on converting non-buying customers into buying customers and transitions converted accounts to an Account Manager.

Reports to:

BDM Leader


Direct Supply is the nation's leading supplier of equipment, services and eCommerce systems to the Senior Living profession. Since 1985, we have assembled one of the brightest, hardest-working teams in

America. Our high-tech culture is fast paced, and our business continues to grow at an astounding rate year after year. Best of all, we are a Milwaukee-based, 100% employee-owned company that offers great

opportunities for ambitious, motivated people.

Essential Job Functions Responsibilities:

  • Generate new revenue in the Senior Living market through prospecting and closing new business over the phone.
  • Increases sales of products and services within targeted accounts to achieve sales goals in all key areas.
  • Develop and implement selling strategies to grow territory (corporate version - in conjunction with BD CAM).
  • Coordinate internal resources necessary to respond quickly to customer needs, requests and problems.
  • Ensure smooth transition of converted accounts from business development team to traditional selling team.
  • Leverage sales reports to gauge effectiveness of selling strategies.
  • Develop and maintain customer relationships with purchasing managers, executives, administrators, and other senior living and healthcare professionals.
  • Coordinate internal and external resources to address customer requests for products, safety concerns, financing, and regulatory issues.
  • Gain specialized knowledge of and understand the operations of a health care facility including: budgeting process, state survey process, department roles and responsibilities, resident profiles, levels of care, and the decision-making process.
  • Other duties as assigned by Sales Manager


Minimum Qualifications:

  • Bachelor's degree
  • 2+ years of successful sales experience required with demonstrated ability to execute prospecting strategies for establishing and growing underdeveloped accounts.
  • Strong verbal and written communication skills.
  • Excellent interpersonal and customer relation skills with demonstrated success in developing strong customer relationships over the phone.
  • Effective time-management and organizational skills.
  • Self-motivated with demonstrated energy, initiative, and drive for results.
  • Ability to make quick, smart decisions with limited information.
  • Proficiency with Microsoft Office programs
  • Willingness to be flexible with schedule to meet the demands of our customers.
  • Able to work independently with limited supervision


  • Approachability
  • Peer Relationships
  • Customer Focus
  • Integrity and Trust
  • Functional/Technical
  • Skills
  • Priority Setting
  • Personal Learning
  • Drive for Results
  • Action Oriented
  • Critical Thinking

Job Number: 00C0Q
Schedule: Full-time
Primary Location: WI-Milwaukee

Direct Supply is an equal opportunity and affirmative action employer committed to a diverse workforce.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
2 years
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