Intern, Corporate Customer Experience
Milwaukee, WI 
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Posted 4 days ago
Job Description
Intern, Corporate Customer Experience

Intern, Corporate Customer Experience

Job Summary: The Customer Experience Intern positively impacts Direct Supply customer loyalty and revenue generation through the execution of strategies to engage, inform and positively impact a customer's experience,

perception and feelings toward Direct Supply. This intern position is year-round, accommodating a part-time schedule during the school year and full-time during breaks and summer. This position may also lead to full-time employment

upon graduation for the superior performer.


Reports to: Sr. Director, Customer Experience


Company:

Direct Supply is the nation's leading supplier of equipment and eCommerce systems to Senior Living. Since 1985, we have assembled one of the brightest, hardest-working teams in America. Our innovative and entrepreneurial culture

is fast paced, and our business continues to grow at an astounding rate year after year. Best of all, we are a Milwaukee-based, 100% employee-owned company that offers great opportunities for ambitious, motivated people.


Major Duties & Responsibilities

  • Support the Sr. Customer Experience Specialist in the execution of customer events (30-200 people), including marketing deliverables, event organizational strategy and overall event execution.
  • Coordinate the creation of marketing/social communication efforts for customer events.
  • Support customer logistical needs when visiting campus, including travel, accommodations and meals.
  • Produce event reporting and data management tasks as needed.
  • All other duties as assigned

Qualifications

Minimum Qualifications

  • A college undergraduate with emphasis in Marketing or related field.
  • 2 or more semesters remaining before graduation.
  • Previous office experience.
  • Professionalism in working with external and internal customers.
  • Experience with communication strategies; i.e. social.
  • Hours during the school year are part time, approximately 15-20 per week; hours during the summer are full time, approximately 40 per week.

Competencies

  • Approachability
  • Peer Relationships
  • Customer Focus
  • Integrity and Trust
  • Functional/Technical Skills
  • Priority Setting
  • Personal Learning
  • Drive for Results

Job Number: 00C00
Schedule: Part-time
Primary Location: WI-Milwaukee

Direct Supply is an equal opportunity and affirmative action employer committed to a diverse workforce.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Part Time
Required Education
Open
Required Experience
Open
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