Job Summary: The Customer Experience Intern positively impacts Direct Supply customer loyalty and revenue generation through the execution of strategies to engage, inform and positively impact a customer's experience,

perception and feelings toward Direct Supply. This intern position is year-round, accommodating a part-time schedule during the school year and full-time during breaks and summer. This position may also lead to full-time employment

upon graduation for the superior performer.

Reports to: Sr. Director, Customer Experience

Company:

Direct Supply is the nation's leading supplier of equipment and eCommerce systems to Senior Living. Since 1985, we have assembled one of the brightest, hardest-working teams in America. Our innovative and entrepreneurial culture

is fast paced, and our business continues to grow at an astounding rate year after year. Best of all, we are a Milwaukee-based, 100% employee-owned company that offers great opportunities for ambitious, motivated people.

Major Duties & Responsibilities

• Support the Sr. Customer Experience Specialist in the execution of customer events (30-200 people), including marketing deliverables, event organizational strategy and overall event execution.
• Coordinate the creation of marketing/social communication efforts for customer events.
• Support customer logistical needs when visiting campus, including travel, accommodations and meals.
• Produce event reporting and data management tasks as needed.
• All other duties as assigned

• Approachability
• Peer Relationships
• Customer Focus
• Integrity and Trust
• Functional/Technical Skills
• Priority Setting
• Personal Learning
• Drive for Results